Jln. Cipedes Selatan
December 2, 2002
PT. Dian Taxi
I’d like to complain of your service to me as a customer. I think it is very important for your benefit.
Last Friday, November, 27, I took your taxi to go to my relative. I was very disappointed in the driver’s behaviour. He did not use argometer. He charged me more than the normal fare. When I complained he spoke so rudely that I felt ashamed. Fortunately, my relative helped me pay the charge.
I hope this will attract your attention and made sure that it will not happen anymore.