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Kamis, 04 Agustus 2011

Example Complaint

Jln. Cipedes Selatan
Bandung 40161

December 2, 2002

The Manager
PT. Dian Taxi

Dear Sir,

I’d like to complain of your service to me as a customer. I think it is very important for your benefit.
Last Friday, November, 27, I took your taxi to go to my relative. I was very disappointed in the driver’s behaviour. He did not use argometer. He charged me more than the normal fare. When I complained he spoke so rudely that I felt ashamed. Fortunately, my relative helped me pay the charge.
I hope this will attract your attention and made sure that it will not happen anymore.

Yours sincerely


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